Let us do the heavy lifting.
SHIPPING ZONES
Our shipping rates vary depending on weight, time and the destination zone. Please look up your zip code for more accurate rates by FedEx and UPS, or inquire for a rate card specific to your fulfillment needs.
SUMMER SHIPPING
We know summer is a prime time for visitor traffic and shipping boosts, and we’re here to make sure your wine arrives to the customer in perfect condition. We will work with you on your preferred summer solutions, so you don’t have to worry about “summer holds” or losing valuable customers.
UPS Summer Wine Solution Program
Wine packages are upgraded to UPS Next Day Air and ship Mon- Thurs. They are picked up in St. Helena at Out Of The Box in a temperature controlled truck and then transported straight to the airport facility for sorting under a temperature controlled environment. Wine arrives by 10 a.m. the next day via a regular UPS truck to the customer. Shipment times can vary, and occasionally depending on location from the UPS hub, the shipment may be later than 10 a.m. Summer Solution fees are highly discounted (50%+) off the regular Next Day Air Fee. Ice packs are not required or recommended.
FedEx Summer Overnight
FedEx Summer Overnight is our most highly-discounted solution for shipping during the warm-weather season. This service is identical to FedEx Priority Overnight with delivery the next business day by 10:30 a.m. to most businesses in the contiguous U.S. and by noon to residences and 4:30 p.m. to some rural areas.
Ice packs
Ice pack shipping is available to our clients, regardless of the carrier that is used. A specialty add-on, to help ensure the wine arrives in good condition, we approach our ice pack program with each client to understand preferences and shipment timing.
HOLIDAY DEADLINES & CLOSURES
We care about our employees as much as we care about your wine, so it’s important for them to get some time off too! Therefore, we are closed for business on the following holidays:
New Year’s Day
President’s Day
Memorial Day
Independence Day (July 4th)
Labor Day
Thanksgiving Day
Christmas Eve Day
Christmas Day
Please note, our carriers may have similar closures so expect a delay of 1-2 days during the week of holidays. Additionally, several holidays land on a Monday so please plan ahead.
COMPLIANCE PARTNERS
When it comes to compliance, we know enough to be dangerous. Still, we like to leave it up to the experts so that nothing slides through the cracks. We have valuable partnerships with several compliance firms, including Grape Vine Compliance, West Coast Wine Compliance, and Devine Compliance. If you have any questions regarding compliance, contact us and we will be happy to answer or connect you with one of our partners.